Soliciting feedback, unsoliticited

29 03 2010

WBEZ, Chicago’s NPR station, has a new feature on its site, asking for user feedback on how to improve the Web site.

I love this. It shows the station truly values its readers and their idead. And it’s interactive!

Two links, “Arrange” and “Prioritize,” bring you to another site, where you can move modules around to show the staff how you think the site should be arranged. Brilliant, just brilliant. And darn it if that doesn’t relate back to my last post, where I mentioned the modular moveability of iGoogle.

While news organizations have asked for feedback after they’ve completed a redesign, this is the first instance I know of where such outreach is being done before a redesign, and with such broad possibilities.

Kudos, WBEZ. This is a wonderful way to talk with your readers and listeners.

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9 09 2010
How Web metrics shape online news «

[...] too much – but I wonder if it is part of the dumbing down of society. Chicago Public Radio allowed readers to provide feedback on how they would like to see the station’s website set up in [...]

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